Cornish Milk Mineral Paint is a UK company under the ownership of ‘’The Cornish Furniture Painters’’ based in Cornwall, United Kingdom. 

 We want you to be happy with our products! However, if you have any suggestions or comments about our products or website, please contact us using the details below. 

General/web order enquiries:Phone: +44 (0) 7462 215747 

Email: hello@cornishmilkmineralpaint.co.uk 

Our normal hours are Monday-Friday 9:00am-4:00pm (GMT).

To make a purchase, just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order. 

We sell online in the UK to the UK general public. If outside of the UK please contact us for a delivery quote. We can ship internationally, just this service is usually charged at a higher rate following DPD Local’s shipping fees. 

 We accept credit or debit card payments. We accept Visa, Mastercard, Switch, and Maestro. We do this through the external companies Shopify & Shop Pay. We do not store or use any of your card details on our website.For more information on Shopify & Shop Pay, please take a look at their Terms of Service on their website. 

 We also offer Klarna on our website. In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. 

-Pay in 3 Installments UK  

- Pay Later 30 (up to 30 days) 

Further information and Klarna’s user terms can visit our Klarna’s FAQs page.

 General information on Klarna can be found on their website. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement. 

By checking out via Apple Pay or Google Pay you are hereby agreeing to our website terms and conditions (you will be notified of this at cart/checkout) and those of Apple Pay or Google Pay. We do not hold or store any of your payment information. 

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.Please note that we cannot deliver to PO Boxes or freight forwarding centers. 

Free shipping applies to Colour Chart orders only (at www.cornishmilkmineralpaint.co.uk), if other products are added to the order, the appropriate shipping fee will be charged. 

Offer not valid in stores via stockists. Cannot be applied to previous purchases and cannot be redeemed for cash. Free shipping is automatically applied at checkout. Return requests must be made in accordance with our return policy. Valid in the UK only. Terms are subject to change. 

New subscribers to Cornish Milk Mineral Paints Newsletter (UK ONLY) will receive a coupon code for 10% off site-wide. This code can be used once per user, cannot be exchanged for cash and is valid on www.cornishmilkmineralpaint.co.uk only. 

The coupon code cannot be used in conjunction with any other coupon and cannot be redeemed on shipping fees or via a Cornish Milk Stockist location. Cornish Milk Mineral Paint reserves the right to terminate the discount without notice. 

Coupon discount codes issued for use at checkout on www.cornishmilkmineralpaint.co.uk cannot be exchanged for cash and are valid on www.cornishmilkmineralpaint.co.uk only. Coupon codes cannot be used in conjunction with any other coupon. Coupon discounts cannot be redeemed on shipping fees, unless the coupon grants the user free shipping. Expiry dates apply, see coupon for further details. 

Cornish Milk Mineral Paint reserves the right to terminate discounts without notice. 

Free 250ml tin coupons can only be redeemed once per person. Coupon permits one free 250ml tin of Cornish Milk Mineral Paint (value of £14.00) per customer. UK customers only. 

E-Gift Cards cannot be redeemed in stockist stores – for use only at www.cornishmilkmineralpaint.co.uk in the UK. eGift Cards cannot be used to buy other gift cards. eGift cards do not expire. 

Discounts and coupon codes can be applied to eGift card purchases. Any remaining balance will remain on the eGift Card code, so keep hold of this! eGift Cards are non-refundable. 

For the Cornish Milk Mineral Paint Returns Policy, please head to our Delivery & Returns page for more information. 

Your right to return goods is protected under The Consumer Rights Directive (CRD). CRD is an EU measure that gives consumers extra rights when buying in the UK and the EU. All EU members have agreed to it. 

Cornish Milk Mineral Paint is not a UK VAT registered business and does not charge a 20% UK VAT Charge. We cannot supply UK VAT receipts for any purchases made on the website www.cornishmilkmineralpaint.co.uk. 

To make a VAT purchase, please purchase from one of our VAT registered stockists within the UK. 

 When you place an order on our website using a credit or debit card, this information is processed by Shopify & Shop Pay. We do not hold or store any of your payment information. 

Users of the Cornish Milk Mineral Paint site are able to share the photos or videos displayed on product pages across their social media. 

Please note that while Cornish Milk Mineral Paint can remove photos/videos from its websites, Cornish Milk Mineral Paint is unable to, nor is Cornish Milk Mineral Paint responsible for, the removal of any photos/videos shared or posted by third parties on third-party sites which are not under Cornish Milk Mineral Paint control. 

If you wish to report a photo shared on a third-party site, you should contact the third party or third-party site directly. 

Order made from an official Cornish Milk Mineral Paint stockist cannot be returned or refunded by Cornish Milk Mineral Paint. Stockist orders are independent of Cornish Milk Mineral Paint. 

If you have would like to return or report any damages with your order from an official stockist, then please contact the stockists business direct. 

Cornish Milk Mineral Paint is not liable for any promotions our stockists choose to run, on our products, or otherwise. Stockist promotions are independent of Cornish Milk Mineral Paint and are not sponsored by Cornish Milk Mineral Paint. 

Our Privacy Policy explains in detail the types of personal data we may collect about you. It also explains how we’ll store and handle that data, and keep it safe. It has been updated as of September 2023, and will continue to be updated and improved.  

Information and technical advice supplied by, or on behalf of Cornish Milk Mineral Paint cannot be construed to imply any legally binding assurance of any product’s suitability for a specific purpose. 

Furthermore, any and all advice provided by Cornish Milk Mineral Paint, or by our stockists, regarding the use of our products is given in good faith and to the best of our current knowledge and experience. Advice is provided without warranty, as site specific conditions are beyond our control. 

Information supplied does not absolve users from the responsibility to carry out their own tests regarding suitability of the products for their intended purpose. 

Cornish Milk Mineral Paint reserves the right to alter product specifications without notice. While our chemists take every care to ensure colour accuracy, due to the production process there may be subtle shade variations between batches. When working with paint from different batches, it is advisable to mix two or more tins together to ensure colour consistency. 

Please note that the final appearance of the colour can be affected by many different factors including substrate, application, lighting and choice of finish.